These Terms of Service ("Terms") govern your access to and use of the services provided by GoRoyals Hospitality Pvt. Ltd. ("Company," "we," or "us") including our website, catering services, and any other related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
Booking and Payment
- By placing an order with us, you agree to provide accurate and complete information about your event requirements, including the date, time, location, and any dietary restrictions.
- A deposit may be required to secure your booking, with the balance due prior to the event date.
- Prices are subject to change and will be confirmed at the time of booking.
Cancellation and Refunds
- Cancellations made within 5 days of the event may be subject to a cancellation fee.
- Refunds may be issued at our discretion, depending on the circumstances of the cancellation.
Delivery and Setup
- We will deliver the services to the specified location at the agreed-upon time.
- Setup and cleanup will be done by the agent visiting to service.
Liability
- Our liability for any damages arising from our services is limited to the amount paid by you for those services.
- We are not liable for any indirect, incidental, or consequential damages.
Indemnification
- You agree to indemnify and hold us harmless from any claims, damages, or losses arising from your use of our Services.
Governing Law
- These Terms are governed by the laws of India. Any disputes arising from these Terms will be resolved in the courts of Mumbai, India.
Changes to These Terms
- We reserve the right to update or change these Terms at any time. Any changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions or concerns about these Terms, please contact us at care@goroyals.com.
Date: April 1, 2024